SHIPPING & RETURNS

Order Fulfillment

Thank you for your support of Head First Development and our women empowerment programs.  Our products sold on the site are our proprietary products or merchandise made by women artisans who’s work conditions and compensation aligns with our fair-trade mission. Head First Development will process and ship your order within 3 business days, if not sooner

We accept Visa, MasterCard, Discover, American Express and PayPal.

Taxes

Head First Development’s is required to collect sales tax for Georgia residents only on all online purchases and shipping fees.  Sale tax rates will be based on the customers zip code.

Domestic Shipping Information

The standard method of shipping purchases from Head First Development is USPS Priority mail. Please allow 1-3 business days after your order ships for delivery to continental U.S. addresses. Orders include USPS Tracking and up to $50 insurance (restrictions apply).  If you choose expedited shipping, we will get it out to you as soon as possible using a overnight shipping method.

 

Shipping Rates

Domestic

Regular

1-3 business days

Expedited

Overnight delivery

Flat Rate on Most Orders*

$8.25

$42.25

We are currently unable to process International orders.

Returns and Exchanges

Mail returns to:
Head First Development
Attn: Returns
Head First Development, Inc.

2451 Cumberland Pkwy SE

Ste 3146

Atlanta, GA 30339

We value your support and business, and want you to be completely satisfied with your purchase. If you are unsatisfied with your purchase for any reason, we offer a full refund, exchange or store credit for merchandise returned unused within 30 days of receipt. Returns cannot be accepted after 30 days from receipt. Merchandise indicated as ‘Final Sale’ at purchase may not be returned or exchanged.

When making a return, please click here to download and print our Retail Return Form and indicate whether you would like a refund, exchange, or credit. If exchange, please indicate desired item(s) and size(s). Refunds will be credited to the original form of payment. Shipping charges will not be refunded.

The cost of return shipping is the customer’s responsibility, but exchanges will be sent out at no extra cost. We recommend using a trackable return method. Head First Development cannot be responsible for lost or stolen return shipments. Please allow a processing time of two weeks on returns and exchanges.

Final Sale Policy: Merchandise marked ‘Final Sale’ may not be returned or exchanged.

Questions or comments? Email support@headfirstdevelopment.com or call toll free 1.800.497.8611.